webSKOPE

Online Reporting state of the art

Do you want to view your purchase and study test results online and track changes in a timely manner? Do you want to calculate results online, aggregate, compare, rank and download the analysis as a report? Do you want to create interactive action plans and edit them online? Use the SKOPOS NEXT webSKOPE!

Descriptions and evaluations

• main page with the main findings
• absolute and cumulative display of results
• filter selection through drop-down menu (selection level of aggregation)
• detailed views in a separate pop-up
• index creation, scoring etc
• demand / download individual reports
• rankings
• Benchmarks, Top / Flop demonstration
• calculations: frequencies, means, and cross-tabs
• graphics: bar charts, polygons and pie charts (extensions possible)
• developments over time
• search

Permissions

webSKOPE allows to illustrate survey results subject to access rights (management vs. regional leadership vs. individual trader / shop). The competent managers can view only the results for their area of responsibility, i.e. the results of each respective merchant / shop as well as the aggregated results for the entire region as a benchmark. In contrast, a login of overriding importance for management allows access to the results of all levels of aggregation. Secure passwords are generated automatically and managed through a convenient password editor. An integration of the login function in the company's intranet (e.g. dealer information network) is possible.

Implementation measures

Another feature is the creation of action plans in the online system. These are also administered via different access levels and have a release system. Thus, for example, the manager of the smallest unit of analysis (eg dealer / shop) can lodge measures, together with his regional supervisor, that both have to approve through their respective login. This ensures that both are in agreement with the approved measures and that the planned implementation is not handicapped. Priorities, responsibilities and timings can be established for the agreed measures. The archiving of created action plans allows interrogation of the status quo of implementation measures at any time.

Exports and Downloads
All perspectives can be download via the predefined PDF print format or directly exported as a print. There is also the possibility to lodge different documents in PDF format or as media data file in the system (e.g. questionnaires, reports, photographs). However, access to these documents can be linked to existing access rights. For mystery shopping, for example, evaluation sheets with photographs of individual tests can be lodged and dealer reports can be generated, which can then of course be exported. Larger packages of individual reports are automatically zipped before downloading.

Flexibility
The system is modular and can also be customized to your needs.