Lead Tracker

Are you a producer or distributor and receive information requests directly from end customers? Then you certainly have a CRM system that passes the requests (leads) to the customer's nearest trading partner. If you want to find out how many leads are processed in what time from your trading partners, then you need the SKOPOS NEXT Lead Tracker.

The SKOPOS NEXT Lead Tracker offers:

• powerful indicators to measure the efficiency and effectiveness of CRM processes (in particular the response to customer requests),
• indicators that directly reflect the experiences of customers/prospects,
• cover all contact channels and
• therefore, serve as the basis for the continuous optimization of your CRM processes.

In connection with the SKOPOS webSKOPE you have online access to the results almost in real time - from global level to individual contact channels down to the individual trader.

Clients who use the Lead Tracker could clearly increase the reaction rate of trade and thus the lead conversion after a few months!