Follow-Up

Through mystery shopping and market research you can uncover strengths and weaknesses at the point of sale. Concrete measures can be derived, but even if they are logical and clear with regards to content, and conceptually correctly developed and designed by specialists, they lead to success in only 30% of all cases if applied by itself. The rigorous change only shows the path, which must be strengthened by human motivation and enthusiasm for the new.

Experienced SKOPOS NEXT trainer and external experts can be involved in projects and tasks from an early stage - for customized solutions.

Overview Training topics

• Mind-Set
• Guidance
• Strategic Selling B2B
• Selling - Negotiating - Phoning
• Rhetoric - Presentation
• Customer focus - Service
• Quality - Productivity
• Active Cash Management - cost optimization

Training on the Job / Coaching

In collaboration with our partners we offer:

• Development and implementation of incentive and bonus programs
• Development and implementation of KPI systems
• Introduction of quality management systems
• Design / development / reorientation of a sales organization

Other services of our partners:

• Management of Change
• Interim and Turnaround Management
• Post Merger Acquisition